Terms of service

Terms of Service

This website is operated by Velsel. By accessing or purchasing from our store, you agree to be bound by the following Terms of Service.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By using our website, you agree not to use our products for any unlawful or unauthorized purpose.

2. Products & Accuracy

We strive to ensure that all product descriptions and information are accurate. However, we do not guarantee that all information is complete, current, or error-free.

Results from skincare products may vary from person to person.

3. Pricing & Payments

All prices are listed in USD and are subject to change without notice.

We reserve the right to modify or discontinue any product at any time.

4. Orders

We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or unauthorized transactions.

You agree to provide current, complete, and accurate purchase information.

5. Shipping

Orders are processed within standard handling times. Delivery times may vary depending on location and carrier.

We are not responsible for delays caused by shipping carriers.

6. Refunds & Replacements

We offer a 30-day satisfaction guarantee.

You have 30 days from delivery to report any issue with your order.

Due to hygiene and safety reasons, we do not accept returns of skincare products.

If there is any issue (damaged, incorrect, or defective product), we will:

-provide a replacement, or issue a refund

No return is required.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

8. Intellectual Property

All content on this website (including images, text, branding, and design) is the property of Velsel and may not be used without permission.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.

11. Contact Information

For any questions, please contact us at: support@velsel.com